What you get_
In the end what our clients look for is consistent, reliable service and a relationship that promotes constant improvement and growth. Our goal is to provide all that through our people, business processes and technology so as to allow them to focus on growing their core business and customer base.
Executive Team_
A seasoned management team that pioneered and introduced nearshoring to the US market in the very early 2000s runs Beliveo. Every member of our executive management team has over 20 years’ experience running contact centers from Mexico to the world. Their combined experience helps Beliveo develop the culture, tools, technology and procedures to provide our customers with the most reliable services. Our goal is to earn your trust so you can go on running your business.
Goal Alignment_
From the way we establish partnerships with our clients to the way we compensate our frontline people, we make sure that everyone’s goals are aligned with our client’s goals. Thinking win-win-win we make sure that agreements, solutions and initiatives are all serving the goals of our clients in the end, but always mindful that it is through people and relationships that we can get this done.
Technology Working For Performance_
The client gets the benefit of our use and integration of the best technologies in the world working together with our patented home-grown technologies. From volume forecasting and workforce planning to individual and group performance and behavioral analysis we use the technology to provide our management the actionable items and insights needed to run the operation effectively and efficiently. And we also provide our client with the best information and reporting possible so they can be on top of the operations if they so desire.
Real Partnership_
A seasoned management team that pioneered and introduced nearshoring to the US market in the very early 2000s runs Beliveo. Every member of our executive management team has over 20 years’ experience running contact centers from Mexico to the world. Their combined experience helps Beliveo develop the culture, tools, technology and procedures to provide our customers with the most reliable services. Our goal is to earn your trust so you can go on running your business.