Current outages at Vidéotron | Downdetector

User reports indicate no current problems at Vidéotron

Videotron offers television, broadband internet and home phone service over cable to individuals and businesses. Videotron also offers mobile phone service, which uses the Rogers Wireless network. Videotron mainly serves customers in Quebec.

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Landline Internet

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This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Visit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems.

Montreal Ottawa Québec Laval Longueuil Sherbrooke Dollard-des-Ormeaux Levis Saint-Francois-du-Lac

Live Outage and Reported Problems Map

76%

Landline Internet

20%

TV Streaming

5%

TV

Esme worst internet service ever, no matter what, it is always down several times a month, switching to bell

2024-04-16 11:05:08

Serge Latouche Very slow or non-existent SMS reception. I receive some text messages 24 hours after they were sent.

2024-04-02 19:44:46

The Moon Mangez d'la marde mes tabarnak, Richard va venir vous enculer pendant votre sommeil

2024-03-22 05:43:49

Dakure Internet down at 1am for no fkin reason whatsoever

2024-03-22 05:24:25

Agile Lounge® by Alexandre F J B2B2C FAI sous réseau vidéotron down Sud-ouest de Montréal

2024-02-14 06:32:27

Jamie Warren Mine just went out. Can’t even test as Helix is not broadcasting a WiFi signal for my gateway.

2024-02-01 04:58:46

Joel Is it me or the internet just went really slow ? .. rebooted modem and instead of having the usual 400 over 50 .. im down to 75 over 40 or such now ?

2024-02-01 04:41:13

nils they thought we wouldn't notice the internet went down at 1:15am, AND THEY WERE WRONG

2024-01-31 06:31:50

@fanCRTCProfling April Sim Swap reports are in at the #CRTC. Both Rogers and Videotron are missing. In fact, Videotron is missing for all months of reporting. Guess it isn't an important issue to Rogers and Videotron.

2024-04-15 14:44:26

@fanCRTCProfling I bet an additional 2 beer that Bell's internet connection doesn't cut out and drop like Rogers internet does all the time for Rogers exec's when on Cam at INDU or CHPC. Do you know why? Because Bell uses Videotron internet at their office for reliability. #CRTC

2024-04-11 19:37:23

@Pepperfire @KootenayGreg It netter not be my wifi or Videotron has a problem. Seems to be working fine this morning.

2024-04-10 11:12:57

@AcerbicGent Anyone else having internet issues with @Videotron at the moment?

2024-04-08 20:57:37

@BatriceFilstein @Videotron no internet in Montreal NDG since this morning. Do you have an ETA?

2024-04-05 00:38:20

@Jubble5 @Videotron we have Helix and have had no Internet since this morning. Any news on when it might be restored?

2024-04-04 18:55:33

@ja_leon20 @Videotron super bad experience with the service, losing more and gaining nothing, and the customer has the problem, time to pay bad decisions, changing provider and coming to videotron

2024-03-30 19:13:10

@singram @Videotron Wifi is broken in my area. My signal is strong but there is no internet connectivity. Technical support says there is work in my area. I really wish there had been warning about this work.

2024-03-28 05:49:54

@fanCRTCProfling @CPComm Also shows that the #CRTC's mechanism to report outages is useless. People will be dead before anyone knows what is going on. Apparently it too hard to file that there is an outage, per Telus, Bell Rogers and Videotron. Sad companies. Sad corp responsibility.

2024-03-23 15:01:25

@JakeDaynes @Aprime Yeah, though the primary network is Rogers, likely due to the Videotron buy-out of Freedom/Shaw Mobile as part of the Rogers/Shaw merger requirements - haven't had any roaming switching issues on my android phone

2024-03-21 04:27:16

Page last updated by downdetector.ca

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