Contact Lens King’s customer service team is committed to processing your order as quickly as possible. It all begins with your VALID contact lens prescription information. So we really need your assistance in successfully completing the prescription verification process which is required by Federal law. A fax or an upload of your VALID contact lens prescription means that your order can get processed immediately. Otherwise we will need to obtain your eye doctor’s contact information so that we may send a fax requesting verification of the prescription details. Completing this step is extremely important, and required. Verification with your eye doctor can delay order processing by up to 8 business hours, the delay allowed by law for the eye doctor’s response to our request.

With over 5 million lenses in stock, we are proud of the fact that we can ship your order(s) within 1 business day after positive prescription verification. Contact Lens King also stocks a large number of specialty lens parameters. However since the parameter combinations can be vast in number with these types of lenses, only the most statistically common parameters are kept in inventory for rapid service. The other less common parameters must be ordered from the manufacturer. Please refer to the estimated time to ship indicated on the product page for each of the different lenses.

Where applicable, shipping is charged on a per-order basis, regardless of the number of lenses ordered.

Please note that the “Shipping Time” indicated for the respective services above only begins once the order process is completed and the order is dispatched from our distribution center. An email will be sent to you once your order has been shipped.