TalkTalk outages reported in the last 24 hours

@adam_cannon @TalkTalk why is there no internet in our flat in hove? No one to call?

@bobfortheworld @TalkTalk This issue is still not resolved. TalkTalk have failed on giving me a call back after promising a call 2 days ago and today and I have no service. Please can you urgently get someone to fix this.

@WadeGTaylor @TalkTalk Sort out the problem. I am not engaging any longer. You have all the necessary info and have had it many times.

@WadeGTaylor @TalkTalk I have DM’d, been through all the procedures many, many, many, many times and @TalkTalk still are unable to sort my issue out. Time to change service providers. You will ask me to DM u again, eh? Not happening.

@missangeljames I left talk talk bcoz network was so bad, the boaster the gave me stopped working, I reported this and engineer was sent who said the same thing about engineer… I couldn’t cope with the service as I work from home and I need a good WiFi- TalkTalk said I will pay a fee of £110.67

@char_hopkins @TalkTalk People trying to send emails to my talktalk email are bouncing back with the error code TT992, particularly from microsoft/outlook emails from the error they’re receiving. How do I fix this?

@im_fries @TalkTalk Any updates on how long this outage will last?

@GD1ZZL3 @TalkTalk Your issues with stealing money from your customers haven't been fixed though, have they

@IsSaddleThereIs @TalkTalk Yes, but it just doesn’t do it. Restarted the box due to internet issues and then it decided to just go ahead and do this. The upgrade froze so restated box again and now it’s gone thank goodness. For now.

@Dunn_N @zedibee @TalkTalk Good luck! It’s nearly a month since I contacted TalkTalk and still waiting for their call back to resolve issues with an upgrade visit from engineers. 8 arranged calls they have failed to make, totalling over 24hrs I’ve waited in the arranged call window. Awful service.

@zedibee @TalkTalk WORST CUSTOMER SERVICE EVER @TalkTalk My internet was broken for weeks. The engineer found a fault at their exchange. Not only was I without internet for weeks, they have also charged me £75 to fix their problem!!! #avoid #talktalk #worstever #customerservicefail

@zedibee @TalkTalk WORST CUSTOMER SERVICE EVER @TalkTalk My internet was broken for weeks. The engineer found a fault at their exchange. Not only was I without internet for weeks, they have also charged me £75 to fix their problem!!! #avoid #talktalk #worstever #customerservicefail

@zedibee WORST CUSTOMER SERVICE EVER @TalkTalk My internet was broken for weeks. The engineer found a fault at their exchange. Not only was I without internet for weeks, they have also charged me £75 to fix their problem!!! #avoid #talktalk #worstever #customerservicefail

@sammcgivern19 @TalkTalk Rang twice since 9am both times 15 mins to get through both times they pick it up say hello & it goes dead…..?had no internet since Friday. @FreedomFibre were helpful but says we have to report a case with you!!!! Been the most difficult task ever!! Please help!! ??

@Adam53474958436 @TalkTalk there seems to be a service issue in Harrow, No connection whatsoever

@paulchinniah Hello @TalkTalk, are you having a few problems? Your internet seems to be not working in Dorchester.

@kierangtho Genuinely so frustrated with @TalkTalk at the moment. Mum’s having so many issues with her internet (possibly the router) that her WiFi is TERRIBLE. They keep saying she needs to get *all* new devices because there’s nothing wrong since there’s >50mbps coming into the house…?‍?

@Samanth63137771 @TalkTalk issue with internet PR9 area. Any problems in area?

@FionaCrossUK @TalkTalk a whole area of Colliers Wood in London has been without WIFI since 4 PM yesterday afternoon - can you please let us know that you are working on fixing this issue asap please? Working from home is going to be really hard for us all!!

@BethHarvey82 @TalkTalk @TalkTalkGroup Why do you never call people back when you promise to do so? Charging people £75 for an engineer visit when the fault is with your service and then ignoring the complaint is poor customer service

@theobtainedmage @jessicaroughley @TalkTalk They are so dishonest. They say their site is under maintenance, but they never say if maintenance causes an outage. Plus, they refuse to replace my router and tell me I have to pay for a new one, even though it screws up every time it gets a software update. Joke company.

@RobynLauris_ Having a faulty WiFi box and talk talk wanting to charge you £60 for a replacement @TalkTalk sort it out!

@G0FUW @TalkTalk no Internet all morning. OpenReach cabinet had contractors working on it earlier but they have gone. Still no Internet. Number 5 BA2 3BS. Any news when it may return?

@rmasters @TalkTalk Yes, Jo. The problem is that your system reports that the TT DV app is incompatible with City Fibre.

@marklisseman @TalkTalk Having v.slow/no internet on and off for the last 24hrs, London N4. Are there local issues?

@LancsGuiri @TalkTalk Internet down all day in Rossendale - can you provide an update please as we require it for work. Thanks

@x_mrsdaws_x @TalkTalk id like to exercise my right to opt out of my contract with you early due to constant slow speeds and issues with the WiFi. We had someone out a couple weeks ago to fix an issue with the line with no success. I am now transferring to another provider. Please advise

@KitChan1108 @TalkTalk I only need to know if there’s any work happening in Leeds area, cos if it is I understand why it’s intermittent. Could you please confirm?

@Vaping_pr1ncess @TalkTalk No i cant dm you just to keep being pushed back and forth here there and everywhere talk talk are the issue i have had service just over a week but still no tv mainly netflix that i had ordered my autistic daughter needs the netflix i will go with @SkyUK if this isnt rectified

@KimKarlstein @TalkTalk I've had several issues with the broadband over the last 24hrs. The router starts flashing orange for a couple of minutes with no internet but then everything returns to normal. It has happened twice yesterday evening and 3x today. Location is London

@Zedy78Zedy @TalkTalk Problem is the secure links just not working. Tried different browser same issue. Also, complaints process was exhausted and it was confirmed nothing could be done at your end. However, a different company able to provide same service ?

@Marnieehartley @TalkTalk Sent a DM about my router replacement need to know What’s happening as I work from home and currently have no internet. Customer service has been very poor.

@dwindersdever @talktalk You have an issue on your outbound server. Tiscali Emails are not being received by recipients. Multiple devices and multiple tiscali email addressees, no errors on client devices. Some do get through, others not, tiscali to tiscali no go at all.

@smcbrideauthor @TalkTalk No internet and no one from talk talk will help. Please help.

@wweLovatic4ever @William140494 tried everything but that lol hopefully the engineer from TalkTalk fixed the problem have very limited Internet

@Dunn_N @TalkTalk Should this have stopped my complaint case manager ringing at the arranged time today? This is the 6th call that hasn't happened, meaning that I have ensured I am available to speak for 22hrs and have received no call from TalkTalk.

@FloatingInTime @TalkTalk: Hi, Have issue where, when I click on "Mail", I have an Loading Screen and does not Load the Client. Has been like this for a few days now...

@woodie_liz @TalkTalk no internet since Sunday 6 days... No communication unless we have initiated it. Told today the engineer was working on it. Heard a whisper it will be sorted by Tuesday... That will be ten days. Can't work, can't stream, heating is WiFi controlled... What are you doing?

@Dunn_N @TalkTalk Out of interest, has anyone ever actually been contacted by TalkTalk and had their issues resolved? 24 days later and on the 6th promised arranged call, with none of the previous ones having occurred. Would appreciate tips on how to get complaints resolved.

@WhoArshadAwan @TalkTalk have the most horrible customer service. Almost 1 week now since without Internet n everyti.e we ring them it takes 45 minutes to get hold of any customer service agent. Still no Internet. Its over 7 days now. #shamefull .don't use them at all.

@bramble41 @TalkTalk still haven’t sorted my problem from January! So many phone calls, and still not sorted. Currently on hold for 65 minutes!!!

@PTexys @TalkTalk Hi talk talk unfortunately after 2 months im still having issues with some connections with a net

@suggfttdeyes @TalkTalk Are there any issues in the SO50 area? Internet keeps cutting out and I’ve done everything to try to reset it and I’m trying to work from home

@Harleysarg17340 @TalkTalk well 7 months into contract and upgrade to fibre and it still doesn't work. Buffeting slow absolute rubbish. And of course they have all gone home. My friends and neighbours works so why not mine. Openreach are useless as well. Time to go digital

@harishsun @TalkTalk DM doesn't seem to help u fortunately for the full fibre customers either we go to the website and chat ( where u have all the same answers) even for a outage also we need to stay with them atleast for half hour) or need to call them, It affects the WFH.

@TalkTalkBiz Hi @Lucas_Gardiner, We’re sorry you’re having difficulties. Unfortunately, there has been a fault at the exchange. We see you've raised a case with our Customer Experience team. An engineer is working to fix the issue. Our team will keep you updated. Thanks TalkTalk Business

@melon_h @RobertsDJ @TalkTalk Don't touch Virgin Media - although when working it is excellent if it goes off it will be for days and they have the worst customer service that somehow makes you think it is your fault and you shouldn't be annoyed that they have cut you off.

@hannahshairbar @TalkTalk no internet connection saddleworth

@Just_Jon_Swift @TalkTalk are taking my mother's #pension for a broken internet service that they've failed to repair. She's out of contract and now they're also obstructing her from cancelling too. Absolutely appalling practice. Why do #ofcom allow them to trade when they rip off #pensioners?

@law83692622 @TalkTalk my internet keeps dropping out but you send me links....? I have no internet!!

@kitten_steps @TalkTalk Hi Angela, thanks for getting back. I may not need to dm as I can log outages on the community. My WiFi has been down for 2 hours this evening, still off at moment. Surely this, along with all of the other complaints of poor signal, would suggest a problem somewhere? Thanks

@IVFBabyOnBoard We aren’t even 24 hours into being connected @talktalk and already, the signal is constantly dropping out from my phone, I’ve got “no internet connection” apparently. Seriously, what is the problem! Just left sky because of this, and don’t even get a full 24 hours with you!

@hillcricket @TalkTalk Are there any current internet issues in NE15 area?

@JoAitken @TalkTalk Don’t expect a reply - yesterday they responded after 12 hours! Without an answer to my question!! No internet for 2 days now!

@kitten_steps @TalkTalk It is starting to get a bit frustrating - especially reading the number of connection issues others are having. Also, I clicked on 'thinking of leaving' on the website, and got zero contact, it is a shame that customer services don't seem to care about these issues. Thanks.

@kitten_steps @TalkTalk hi, how can I log connection problems out of office hours? Have had connection problems for weeks, want to log these without having to go through chat and the same diagnostics. Community support have just offered same solutions.

@rmasters @TalkTalk Hi. Voicemail (1571) is not working for me. Dead line when I dial 1571.

@WoolyBlue75 @TalkTalk is there an outage in the Wrexham area?

@HatterHoward @TalkTalk broadband down in my area- test ran and told they’ve “run into problems” with my connection…no where is showing outrage issue. Please help as affecting work

@KrisSiefken @TalkTalk Just lost all internet connection and have a permanent engaged tone on my landline @TalkTalk. 2nd time with major problems in a year. What's going on? Last time it took 3 months to fix no landline. This is beyond a joke now

@Amychizzy90 @TalkTalk The amount of issues I am having with WiFi is unbelievable keeps going off every 2 mins on my phone tonight definitely looking somewhere else so angry

@Tami_A @WeAreOpenreach @SkyUK They have already escalated it with you but are still getting nothing. Why are you guys monopolising the market & causing so many issue. Why does everyone have to go through you? You stopped TalkTalk giving me internet with no date when it would be live &are now doing it with sky

@Muhamma01969417 @TalkTalk Internet still not working in Manchester

@Frankie__A @TalkTalk a manager was supposed to call me back before 4pm, that did not happen and I have had no internet connection since 11am. Are you people okay?

@Mr_Mile_Muncher @SkyHelpTeam @bt_uk @EE @TalkTalk @Plusnet do you ever communicate with each other???? Intermittent outages (every 61 minutes) since Tuesday across all ISP’s has now turned into an outage. Wd6 postcode and further. Anyone got any details from @WeAreOpenreach who say no problem

@ClareCwalker26 @TalkTalk 2 days of DM conversation with you where I had to repeat myself over and over again only to be told there is no fault with my broadband and you could send an engineer but I would have to pay £75 and a week later here I am again with no internet!!!?

@I_am_Stanley84 @TalkTalk Still not working for me

@MZnajda @TalkTalk I have a fault which an engineer has been booked for but wondering if anyone else has issues in the area B956AS

@Jordand9528 @1sttimedad @TalkTalk There’s a problem in Maesteg south wales my fiber isn’t working

@1sttimedad @TalkTalk is there an issue with internet in the Lurgan/Craigavon area?

@shineyshappy @TalkTalk Server error "Too many recipients" every time I try to email 35 club members. 1.5hrs on phone yesterday & 1hr on chat today failed to resolve. It's never been a problem before - help!

@Mr_Mile_Muncher @WeAreOpenreach there are dozens of houses on the wd6 area loss of connection experiencing issues every 61 minutes and have been since Tuesday. None of the isp’s are able to help We need an answer @SkyHelpTeam @EE @TalkTalk @Plusnet

@joe_andrew16934 @TalkTalk we are having internet issues ex22 area

@altoniansaint @TalkTalk no internet in GU34 postcode and can't log on to website, is there any issues?

@susiepeter7518 @TalkTalk service has dropped ave 4 times per hour today. A diabolical service!!

@Setekh79 @TalkTalk Some issues in Gy Norfolk today? Internet been down an hour now, router all fine but no connection at all, won't even sync.

@DonKatsuperHero @TalkTalk @talktalk has now told me the only person who might be able to tell me anything is my Complaints case manager, who is actually unreachable. For a communications company they certainly have poor, umm, what's the word...?

@phil_blackpool @TalkTalk More keen to bury the conversations in DM‘s than resolve customers issues, transparently! @TalkTalk seems to be struggling on the Fylde coast, maybe it’s time we all change, plenty of leaflets offering alternative providers through the door weekly! £3 increase unjustified

@joebottomley @bevybot @TalkTalk @TalkTalkGroup And now more than 45 minutes between response times! This is appalling service from the @TalkTalk team. 4 hours has cost me £100s in lost work. What will you do to resolve this issue? #TalkTalk

@MachineRuleNow @TalkTalk Any network issues guys? Many users are reporting problems, no official announcements though

@bevybot No internet connection in FY5 #TalkTalk really slow going through diagnostics. Anyone else?

@zznhwa can talktalk sort their issues out so i can have my internet back

@lago_elvira @TalkTalk my internet is been down since 2.30 am in the Croydon area. Is this a general issue? I can’t talk to anyone yet to resolved it so just wondering

@GOKUSSJ3Z @TalkTalk what the hell? This is the third time my connection has failed for 3 minutes straight Is there maintenance or something?

@jrk47 @Gellyfsh I had similar problems trying to cancel my mothers Talktalk … I was so upset and crying angry tears

@Steve6022 @TalkTalk How and to whom can I complain about the incompetence and ineffectiveness of the individual handling my current escalated complaint. I am totally and utterly fed up with the lies and cowardly deceit. I was promised a call but with just an hour to go a txt cancelled.

@raptorwatcher @TalkTalk is the worst company for wifi I've ever used. Router has gone off 6 times today so far. 0nly had it 10 months and had to move it I to the living room not long after as the wifi doesn't work in any other room ? Pathetic service for supposedly fibre wifi at £26 a month

@EBailey123445 @TalkTalk That’s extremely disappointing to hear nothing can be done! I spoke to customer service and they were very unhelpful as to why there is a delay!

@EBailey123445 @TalkTalk Is there anything that can be done to get my service sooner? I work from home and now have no internet for 3 weeks without any explanation!

@thomasfinn96 Had no internet for the past 3 days because talktalk thought it would be okay to enter me into a contract without my consent or permission for a internet thats just been cancelled ? and now am with virgin internet getting 10 times the speed talk talk was offering for cheaper ?