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Modern Marketing
Problem Solvers

We are a group of digital & CRM experts, each with over 20 years' experience with the world's biggest brands. We help brands make the most of data-driven marketing, using short, high-impact engagements.

Typical engagements we help with:

CRM strategy & planning

Building a roadmap for CRM brand success that's backed by a rock-solid investment case.

  • icon CRM strategy & business case
  • icon Customer journey planning
  • icon Dataset analysis & opportunity finding

CRM system move or clean-up

We can get under the bonnet of your CRM system and help clean your data or help you move to a new vendor.

  • icon Data clean-up
  • icon GDPR compliance audit & clean-up
  • icon Platform/vendor migration

CRM campaign execution

We have people certified in all the major tech platforms that can build or run a campaign in double-quick time.

  • icon GDPR Compliant data capture
  • icon Tactical campaign design & execution
  • icon Campaign analytics & reporting

eCommerce optimisation

Improve the revenue from your eCommerce site.

  • icon Conversion rate analysis & optimisation
  • icon Driving repeat purchase & revenue per customer
  • icon eCommerce service & support

Consumer engagement

Engaging with members of the public directly, for B2B brands that want to add a new dimension to their business model.

  • icon Consumer engagement strategy & business case planning
  • icon Customer journey planning
  • icon Consumer campaign design & execution

Sectors we've worked in

Pharmaceuticals
We built a digital-first consumer engagement business for a traditional secondary-care prescription pharma company.
Medical devices
We've planned & built the digital customer journey for an infant fever monitoring device for one of the world's biggest OTC brands.
Consumer durables
We helped a major brand of bathroom fixtures & fittings achieve a premium consumer repositioning using digital & CRM
Transport
We helped digitise one of the best-known airline frequent flyer brands.
Automotive
We helped a premium car brand reach a younger demographic for a new car launch using CRM.
Sportswear
We helped a well-known sports brand engage consumers around the Olympic Games.
Chemicals / Oil & Gas
We helped the B2B industrial division of a major oil company transform the traffic and conversion rates for its website and product selector.
Telecoms
We've helped a B2B telecoms business smash their annual sales targets in Q2 by building a smart lead-generation programme that works with their sales force.
Skincare & beauty
We've helped a niche nordic cosmetics company launch in the UK with influencer marketing, a pop-up shop and trade show markeing.

Major vendors we've worked with

Oracle
We managed the introduction of Oracle Eloqua CRM into a major oil company. We have an Oracle certified Master on staff.
Salesforce.com
One of our team built out the CRM infrastructure at the world's largest consumer healthcare company with Salesforce.
Adobe
We've built websites for a major energy company with AEM and built CRM programmes in healthcare using Adobe Campaign.
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